1 device(s) have no driver installed, so Windows cannot use them at all. This is very common on a fresh Windows installation, where the chipset drivers have not been installed yet.
Windows ships generic drivers for common hardware but not for chipset controllers, card readers, or manufacturer-specific devices, which have to be installed separately.
Install the chipset driver package for your motherboard or laptop from the manufacturer's support page, then run Windows Update. The Drivers button in the Software section lists every device still waiting for a driver.
Your processor is currently operating with fewer cores than its official specifications. It is running with 2 cores, while this CPU normally supports 16 cores.
This limitation reduces performance and may indicate a configuration issue.
This situation can happen when Windows is set to limit the number of active cores, when BIOS settings are not at their defaults, or when a recent change has disabled certain CPU features. In rare cases, a BIOS update may be required for the system to properly detect the full capabilities of the processor.
We recommend checking Windows’ advanced boot options (msconfig) to ensure all cores are enabled. You should also load the default settings in your BIOS to restore proper CPU configuration.
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CPU clocks
Last sample and peak over the test, values in MHz
| Clock | Current | Peak |
|---|---|---|
| Cores | ||
| #0 | 3746.35 | 3747.35 |
| #1 | 3746.35 | 3747.35 |
| Uncore / BCLK | ||
| Ring / LLC | 2913.83 | 2914.60 |
| CPU BCLK | 104.07 | 104.09 |
Previous validations from this PC
Unexpected crashes (BSOD)
No unexpected crashes (BSOD) recorded on this PC.
Boot Time details
Hardware errors (WHEA)
2 errors recorded in the Windows event log.
Cache error, data access, core 8
Cache error, data access, core 10
Driver problems
1 device needs attention.
Flagged processes
63 running processes, none flagged.
Inform a support service
If a partner support service is helping you with this PC, enter the service code they gave you to send them this validation. A valid service code is required.